--- title: Risk and Compliance Intelligence | Proactive Management Solution description: Transform customer feedback into actionable risk and compliance insights, map data against regulatory frameworks, track ESG impact, and identify risks --- [Skip to content](https://dataeq.com/solutions/compliance-and-risk#main-content) [![DataEQ Logo](https://dataeq.com/hs-fs/hubfs/DataEQ_Logo_FOR%20USE%20ON%20DARK%20BACKGROUND.png?width=120&height=43&name=DataEQ_Logo_FOR%20USE%20ON%20DARK%20BACKGROUND.png)](https://dataeq.com/) - [About](https://dataeq.com/about-us) - Solutions Show submenu for Solutions - [Marketing](https://dataeq.com/solutions/marketing) - [Risk & Compliance](https://dataeq.com/solutions/compliance-and-risk) - [Customer Experience](https://dataeq.com/solutions/customer-experience) - [Customer Service](https://dataeq.com/solutions/customer-service) - Resources Show submenu for Resources - [Reports](https://dataeq.com/resources/reports) - [Quarterly Insights](https://dataeq.com/quarterly-insights-reports) - [Case Studies](https://dataeq.com/resources/case-studies) - [News](https://dataeq.com/resources/news) - [Knowledge Base](https://dataeq.com/knowledge-base) - [Consulting](https://dataeq.com/consulting) - [Careers](https://dataeq.com/careers) Open main navigation Close main navigation - [About](https://dataeq.com/about-us) - Solutions Show submenu for Solutions - [Marketing](https://dataeq.com/solutions/marketing) - [Risk & Compliance](https://dataeq.com/solutions/compliance-and-risk) - [Customer Experience](https://dataeq.com/solutions/customer-experience) - [Customer Service](https://dataeq.com/solutions/customer-service) - Resources Show submenu for Resources - [Reports](https://dataeq.com/resources/reports) - [Quarterly Insights](https://dataeq.com/quarterly-insights-reports) - [Case Studies](https://dataeq.com/resources/case-studies) - [News](https://dataeq.com/resources/news) - [Knowledge Base](https://dataeq.com/knowledge-base) - [Consulting](https://dataeq.com/consulting) - [Careers](https://dataeq.com/careers) Request a demo # Deliver proactive risk and compliance management with precision Use real-time customer feedback to strengthen compliance, track ESG impact, and uncover critical business risks—empowering your team to act with confidence [Learn how it works](https://dataeq.com/solutions/compliance-and-risk#my-target-section) ![risk-compliance-banner-img-1](https://dataeq.com/hubfs/risk-compliance-banner-img-1.svg "risk-compliance-banner-img-1") ### Trusted by leading organisations worldwide - ![leading-brands-dataeq-logos-01](https://dataeq.com/hubfs/leading-brands-dataeq-logos-01.svg) - ![leading-brands-dataeq-logos-02](https://dataeq.com/hubfs/leading-brands-dataeq-logos-02.svg) - ![leading-brands-dataeq-kpmg-03](https://dataeq.com/hubfs/leading-brands-dataeq-kpmg-03.svg) - ![leading-brands-dataeq-logos-04](https://dataeq.com/hubfs/leading-brands-dataeq-logos-04.svg) - ![leading-brands-dataeq-logos-05](https://dataeq.com/hubfs/leading-brands-dataeq-logos-05.svg) - ![leading-brands-dataeq-logos-06](https://dataeq.com/hubfs/leading-brands-dataeq-logos-06.svg) #### Safeguard your business with #### real-time customer feedback intelligence Our EQ Engine maps customer feedback to regulatory frameworks like the FCA's Consumer Duty, ESG standards, and business risks. This helps you identify compliance gaps, anticipate emerging issues, and implement meaningful operational changes. ![proactive-risk-compliance-1](https://dataeq.com/hubfs/proactive-risk-compliance-1.svg "proactive-risk-compliance-1") Proactive risk and compliance management ![esg-efforts](https://dataeq.com/hubfs/esg-efforts.svg "esg-efforts") Enhanced compliance and ESG efforts ![operational-changes](https://dataeq.com/hubfs/operational-changes.svg "operational-changes") Operational changes that drive meaningful impact ![eq-engine-efficiency](https://dataeq.com/hubfs/eq-engine-efficiency.svg) ## How is Consumer Duty shaping UK insurance? Our latest Sentiment Index uncovers key consumer insights on service, pricing, and market conduct—helping insurers navigate evolving expectations. [Read more](https://dataeq.com/resources/reports/uk-insurance-consumer-duty-sentiment-index/) #### Features built for #### proactive risk and compliance management ![unified-customer-feedback-4](https://dataeq.com/hubfs/unified-customer-feedback-4.svg) ### Unified customer feedback Analyse feedback from all customer touchpoints—whether social media, reviews or surveys —into a single, unified platform, ensuring no blind spots in your risk and compliance coverage. ![risk-monitoring-1](https://dataeq.com/hubfs/risk-monitoring-1.svg) ### Risk monitoring & alerts Monitor all feedback channels for emerging risks and get real-time alerts, enabling early intervention before costly incidents occur. ![regulatory-framework-mapping-1](https://dataeq.com/hubfs/regulatory-framework-mapping-1.svg) ### Automatic mapping to regulatory frameworks Automatically map customer feedback to regulatory frameworks like the FCA’s *Consumer Duty*, including the identification and support of vulnerable customers. ![root-cause-analysis-3](https://dataeq.com/hubfs/root-cause-analysis-3.svg) ### Root cause analysis Uncover the systemic root causes behind customer feedback, complaints, and regulatory gaps, so you can make targeted improvements that drive long-term operational change. ![automated-reporting-1](https://dataeq.com/hubfs/automated-reporting-1.svg) ### Automated reporting Generate PDF reports aligned with frameworks like the FCA’s Consumer Duty, providing transparent insights and helping you evidence regulatory compliance efforts. ![esg-sentiment-tracking-1](https://dataeq.com/hubfs/esg-sentiment-tracking-1.svg) ### ESG sentiment & impact tracking Monitor consumer sentiment on your ESG efforts in real-time, gaining actionable insights to refine strategy and demonstrate measurable impact. ![news-article-icon](https://dataeq.com/hubfs/news-article-icon.svg) ## Is your compliance strategy safeguarding vulnerable consumers? See how unstructured data helps businesses meet regulatory standards with precision—ensuring fair treatment for every customer. [Read more](https://dataeq.com/resources/news/safeguarding-vulnerable-consumers-harnessing-unstructured-data) ![security-logo-dataeq](https://dataeq.com/hubfs/security-logo-dataeq.svg "security-logo-dataeq") Every layer of our process, from collection to delivery, is built with a security-first approach. #### Stay ahead of emerging risks & regulations Explore expert insights, best practices, and real-world strategies for proactive compliance and risk management. ‘Finfluencers’ and the need for regulation Alternative data and the new frontier of ESG reporting Value of social data within the context of the Consumer Duty Social media's role in elevating corporate accountability # Let's turn your unstructured customer data into action  Get in touch with our team to learn more about how we can help you. 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